Frequently Asked Questions

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We understand that things come up and appointments may need to be cancelled . We ask that you give us at least 24 hours notice if you need to cancel or reschedule your appointment. If you do not we will require a deposit fee of 50% before we can reschedule your pup. A no show/no contact will not be rescheduled 

Yes, we offer discounts to clients who prebook their appointments for 6 months ahead and for multiple pet households that are on a every 6 week or less schedule.

New Braunfels, Gruene, McQueeny, Marion and portions of surrounding cities. Text or call with your location to see if you're in our service area.

Cash, check  and Zelle  are preferred. Venmo and credit card payments through Square are also an option ( additional fees charged)